Privacy Policy

This Privacy Policy describes how Central Phoenix Psychiatry collects, uses, and shares personal information through this website, our billing company, Alma ( https://helloalma.com/ ) and related services. We are committed to protecting the privacy and confidentiality of your information, particularly given the sensitive nature of mental health care.

1. Information We Collect

We may collect the following types of personal information:

• Information you provide directly:
  • Name, date of birth, phone number, email address, and mailing address
  • Insurance information (if submitted through online forms via our billing provider, Alma)
  • Appointment requests or intake information
  • Messages submitted through contact forms, text messages, emails, or patient portals
• Health-related information:
  • Information you voluntarily provide related to mental health concerns, symptoms, medical and family history or personal treatment history

2. How We Use Personal Information

We use personal information for the following purposes:

• To respond to inquiries and communicate with you
• To schedule and manage appointments
• To provide psychiatric and mental health services
• To process payments and insurance information (if applicable)
• To comply with legal, regulatory, and ethical obligations

We limit the use of your information to what is necessary to provide services and operate our practice.

3. How We Share Personal Information

We do not sell your personal information. Your information may be shared via secure fax or email as applicable and with expressed written consent with certain care providers outside of Central Phoenix Psychiatry (Your therapist, specialty care providers, etc). 

We may share your information only in the following circumstances:

• With healthcare providers or staff involved in your care, as necessary for treatment
• With service providers (such as billing services, secure communication platforms, or website hosting providers) who are required to protect your information
• When required by law, including compliance with the  Health Insurance Portability and Accountability Act  (HIPAA) https://www.hhs.gov/hipaa/for-individuals/index.html, court orders, or public health reporting requirements https://ifwhenhow.org/wp-content/uploads/2024/12/2024-Arizona-State-Mandatory-Reporting-Fact-Sheet.pdf
• In emergencies, when necessary to protect your safety or the safety of others 

SMS and email consent is not shared with third parties or affiliates. 

 We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While no system is completely secure, we take appropriate steps to reduce the risk of unauthorized access, disclosure, or misuse. 

 You may:

• Request access to or correction of your personal information
• Request limitations on how your information is used or shared, where applicable
• Opt out of non-essential communications

Requests can be made using the contact information below.

 We may update this Privacy Policy periodically. Updates will be communicated to active patients and posted on this page with a revised effective date.  This policy was last reviewed on July, 27 2026.

 If you consent to receive SMS/text messages from our practice:

• Messaging frequency may vary and may include appointment reminders, scheduling updates, or administrative communications
• Message and data rates may apply depending on your carrier
• You may opt out at any time by replying “STOP”
• View our Privacy Policy and Terms of Service at https://centralphoenixpsych.com/privacy-%26-communication.
• For assistance, text HELP to our office phone number or visit our website at https://centralphoenixpsych.com/. See our complete contact information below. 

SMS consent is not shared with third parties or affiliates.